Services · IT management and support

Company IT support and management in the UAE

For small and mid-sized UAE companies that want their accounts, devices and network looked after by one team, without hiring in-house IT.

What is included

IT management and support

Microsoft 365 setup and administration
Email, Teams, SharePoint and licences set up and managed for your company.
User accounts and devices
Laptops, phones and accounts configured, kept updated and protected.
Networks and Wi-Fi
Office networks and Wi-Fi planned, set up and kept running.
Backup and security
Backups of important data, multi-factor sign-in and sensible security settings.
Remote and on-site support desk
One place for your team to ask for help, with remote fixes and visits when needed.
Onboarding, offboarding and documentation
New starters ready on day one, leavers' access removed, and your setup written down.

01
Listen
Understand your workflow, your team and what needs to change.
02
Design
Plan the solution and agree scope, timeline and price before work starts.
03
Build or set up
Deliver it securely and documented, with updates in plain language.
04
Support
Stay available after launch for fixes, changes and day-to-day help.

We first review your current setup. The time to take it over depends on the number of users, devices and sites, and we tell you before we start.

It depends on scope. We agree what is included and give you a written quote before any work starts.

Yes. We can communicate with your team in Arabic or English, and deliver content and documentation in either language or both.

Your company does. Admin accounts, licences and documentation stay in your name, and we hand everything over if you ever move on.

Your team contacts our support desk, and we fix issues remotely or on site. We agree the support hours and scope with you up front.

Describe your situation and we'll reply by email with next steps.